Terms & Conditions
Bovi Tea's Terms & Conditions outline rules for using our e-commerce site, placing orders, and handling disputes. These comply with Indian laws including Consumer Protection Act and DPDP Act 2023.
Terms & Conditions for Bovi Tea
Welcome to Bovi Tea's website. By accessing or purchasing our premium tea blends, you agree to these binding terms. We may update them; continued use implies acceptance.
Eligibility and Account
Users must be 18+ and capable of contracts. Provide accurate info; you're responsible for account security. We reserve order acceptance rights based on availability.
Orders and Payment
Orders are offers; confirmation via email. Prices in INR include GST, exclude shipping. No reserves until payment; full payment required upfront.
Shipping and Delivery
Deliveries to India addresses; times estimated, not guaranteed. Inspect on arrival; report issues promptly. Risk transfers on dispatch.
Returns and Refunds
7-day return for unopened tea packs if defective. No returns on opened/custom items. Refunds post inspection, minus shipping. Contact support first.
Limitations of Liability
Site "as is"; no warranties on uninterrupted access. Liability capped at order value. Not liable for indirect damages.
Governing Law
Indian laws apply, Delhi jurisdiction. Disputes resolved amicably or via courts.
Contact
Email
support@bovi.in
for queries. Effective: January 20, 2026.
